Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15660 Someone from NSW thinks vodafone is incompetent at 16 Feb 2011 10:28:30 PM
A couple of weeks ago I lost COMPLETE reception: I could not receive any calls and could not make any calls on either my handset or on my wireless modem. Could not even get 2G (GSM) or roaming. Nothing. This went on for the whole day while I was in Parramatta; my suppliers could not contact me and said that "trying to ring you, it is as if your phone number NO LONGER EXISTS" - What does that say about my business and professional reputation as a private industry consultant and project manager? Since then, I have bought an antenna to improve my internet connection which has improved but my handset internet just barely works. I've also lost a contract as I was also supposed to submit a proposal to a very large resources company - that very same day! What (bad) luck!
Vodafail.com Moderation Team