Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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1567 Someone from ACT thinks vodafone is Frustrating as hell!!! at 27 Dec 2010 07:11:02 AM
Just moved from Rose Bay in Sydney where we had limited reception in our apartment, and when weather was poor we literally went into a black hole. Now in ACT where Internet coverage is still pretty basic. I've also experienced on numerous occasions that I get calls that go straight to voicemail even when phone is switched on with good reception without phone even ringing. Voicemails ALWAYS come late, embarrassing because friends and work think I am avoiding speaking with them. Partner is also on vodafone as is my mother but frequency have calls which drop out or sound like other person is underwater, freaking fed up!! Thank you for launching this site, the media and social networking is fantastic and it's comforting to know that others are actively seeking change and voicing their frustration, I thought I was just complaining about 'normal' network problems. Keep it up!!