26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15671 Someone from ACT thinks vodafone is hopeless at 17 Feb 2011 09:32:11 AM
For the third day in a row I don't have a functioning mobile service in the middle of Canberra's CBD. Can't call. Can't receive a call. Can't connect to the Internet. There is full 3G reception but no network capacity.I have called Vodafone more times than I can remember but it's not getting any better. They waived last month's bill for me and they have said they'll charge me only 50% for the next three months but even that is poor value when you genuinely can't make a call. How long can this go on? I think we all need to warn as many people as possible not to get roped into a 24 month contract from Hell. Now, if only I could connect to Facebook to warn them ...