Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15690 Someone from NSW thinks vodafone is biggest mistake of my life. at 17 Feb 2011 01:55:49 PM
since joining vodaphone i have had endless trouble!!! first my calls were dropping and then i had no service at all. ive been with optus my whole like but i got the iphone 4 on vodaphone because it was on a good deal. biggest mistake of my life!! the coverage is absolute shit!! they told me it was really good when i first got the phone and it has been all lies. i called up many times to try and get through but (surprise surprise) after waiting in the queues for hours, my calls would just drop out!!! which would mean i would have to ring back up and wait for many more hours before actually being able to speak with somebody!! i recently called up asking to cancel and for them to waive the exit fees as i was clearly not recieving a service i was paying for, they suggest a techinal investigation. there investigation came back clear.. saying there was no fault in the system. BULLSHIT! i called up the vodaphone company once more.. and mid conversation the call dropped out. the lady had to call me back. vodaphone THERE IS YOUR PROOF THAT YOUR SERVICE SUCKS!! the man offered me 4 months free.. which i naively took. now 24/7 my phone says NO SERVICE. not once has it come into service int he last two days. i cant call anybody, no one can contact me, i am losing work because of it. if nothing is done asap i am taking vodaphone down!! so fucking sick of it!!
17 Feb 2011 10:30:10 PM: Try turning it off and on (lol). I had "No Service" today on my iPhone 3GS while in the Brisbane CBD, corner of Albert and Mary. That's right in the city CBD and NO SERVICE! Anyway I waited 5 minutes and still no service so turned the phone off and on and then it came back. It will get you up and running until the next vodafail.