Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15705 Someone from ACT thinks vodafone is at 18 Feb 2011 07:23:21 AM
I am surprised that this website is not heavily documenting the current problem, which has been going on for days now. Customers on prepaid, are unable to recharge. So if you're out of credit, tough luck. I went to the vodafone store in Broadway, Sydney, to find out what was going on, and the guy that 'assisted' me, acted like it was totally inconvenient of me to be asking what was going on. I have been with Vodafone for over 7 years, and during the last few months, have seen them deteriorate to such a state that they can no longer function. Why is this? Outsourcing of jobs to cheaper and less qualified employers, most of whom seem to be based in Bombay these days.
Incredibly pissed off. Telstra, here I come.
Incredibly pissed off. Telstra, here I come.
http://www.facebook.com/pages/Can-we-find-1-million-people-who-will-never-use-Vodafone-again/172631736104243
Is there anything else we can add at this stage?
Vodafail.com Moderation Team
Vodafail.com Moderation Team