Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15709 Someone from VIC thinks vodafone is bunch of Liars at 18 Feb 2011 11:06:25 AM
Another issue at Vodafone
http://www.theage.com.au/technology/technology-news/vodafone-forced-to-give-free-calls-after-recharge-debacle-20110218-1ayti.html
The article states at the end that
'The telco says it has since increased the capacity of its network and resolved most of the major issues around dropped calls and delayed texts and voicemails.'
This shows that they no longer deserve any patronage from anyone. Nothing has changed at Vodafone but they are constantly trying to make people think they have changed.
http://www.theage.com.au/technology/technology-news/vodafone-forced-to-give-free-calls-after-recharge-debacle-20110218-1ayti.html
The article states at the end that
'The telco says it has since increased the capacity of its network and resolved most of the major issues around dropped calls and delayed texts and voicemails.'
This shows that they no longer deserve any patronage from anyone. Nothing has changed at Vodafone but they are constantly trying to make people think they have changed.
If this had happened 3 months ago (it all changed thanks for vodafail.com) then they would have made ppl call india and chat to Reggie for 3 1/2 hours, only to be told that nothing was wrong and it was all in their head.
I will never use vodafone again as long as I live, but good on them for doing one, very very small thing right (for once!).