Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15745 Someone from SA thinks vodafone is Service What Service? at 19 Feb 2011 09:50:42 AM
My phone has little to no service! and the company doesnt care at all. There advice is for me to pay out my contract to a value of $480. It is so frustrating, so Im going to put it in the drawer pay the $29 monthly fee and just get a pre-paid to get me by until the contract runs out. I must have a mobile that works with appropriate service, I have an unwell mother and little girl, so need to be contactable and vice versa, shame on this mobile company!!
You need to complain to the TIO to get away from this shoddy service, check out the How To Complain tab at the top of the page for details, it really is very simple and hopefully you can be shot of this service in less than 10 days.
Vodafail.com Moderation Team