Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15760 Someone from NSW thinks vodafone is Don't get me started ! at 20 Feb 2011 02:00:22 PM
I've had problems with vodafone since decemeber ! The amount of times I have seen call failed on my screen is ridiculous!! Now to add to the mess I havnt been able to send mms for almost three weeks and the Internet hardly works . It's driving me crazy! I have rung them twice today after being told to do some crap to settings to fix mms I've rung them at least twelve times the past two weeks and nothing Changes. I find it ridiculous that' all they can odder is three months free! Or 25 percent off if I want to cancel which is 700! I don't think so. I just want to cancel I don't want three months free I would rather be paying for a good service! Then the hide of him to ask if I wanted to sign up for another 24 months today to get a phone um no !!!!!! Tio emailed two times and done nothing !!
Go back to the TIO with your original reference number, they will escalate further on your behalf.
Vodafail.com Moderation Team