Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15976 Someone from SA thinks vodafone is Useless at 24 Feb 2011 08:37:07 PM
I finally got out of my contract today. Email vodafone and report your drop outs. Keep a log of them. After they tell you to switch to 2G because their network is crap. Then report it to ombesman, the link is on the Vodafail main page. They will then let you out of the contract. The last three months have been embarrassing, trying to do business with a phone that makes you look like a dick. Aswell as the drop outs, no service, no Internet, no email, I have also had crosslines. I heard a bloke talking to he's bank, I had people ringing me and talking to someone else, I had messages telling people that my phone was disconnected.
After all this and being a loyal customer for 8 years. I wasn't even given an apology, after vodafone having to get back to me within 10 days by the ombesman, they did it on the last day. Thanks vodafone.
After all this and being a loyal customer for 8 years. I wasn't even given an apology, after vodafone having to get back to me within 10 days by the ombesman, they did it on the last day. Thanks vodafone.