Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16099 Someone from NSW thinks vodafone is Very Vodafail and in 3-fall at 2 Mar 2011 07:23:48 PM
I am with three, the little company spat out by smellstra. Since Vodafail have started to integrate the networks I have had reduced coverage, dropouts and slow to nil Internet connectivity. Even in areas (ie. At home) that used to have three to four bars now only have one - the call centre operator I spoke to tried to convince me that iPhones one bar was the same as other brands four bars - what a load of tripe ! I recently spent a whole night with no Internet connection when I was trying to monitor a web site foe work - the connection to 3G was good on that occasion. The call centre blamed it on my phone, which their company had sold me, it was not the phone, it has since worked.
Location is Emu Plains, NSW 2750
Location is Emu Plains, NSW 2750