26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16112 Someone from QLD thinks vodafone is Titanic at 3 Mar 2011 12:12:20 PM
Have requested my account notes 4 times now, each time with the 5-7 working days spiel. Months on still no notes to support my TIO dispute. Conspiracy??

Was also informed via email that my calls arent 'dropping out' and look like they only have minimal reception so I cant hear the other person and to ensure I don't get billed on a quiet line "make sure you hang up your phone properly."

Seriously?!?! Hope to be released on parole from my Vodafone contract. Thinking of going Virgin Mobile for mobile broadband and mobile phone service- anyone got any horrors there I should know about?

Does anyone have the contact details for Nigel the CEO of Vodafone? Wondering if he can help me without being flicked around 5 times?