Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16121 Someone from NSW thinks vodafone is getting poorer by the minute at 3 Mar 2011 05:46:25 PM
hi guys my past 8 mth with voda has been terrible getting worse every day my last 2 calls to customer service were helpful though, they gave me a month free on first call, second call they gave me my next three months half price so now im paying $50 still $5 above there infinity plan.my next call im pulling the pin just not worth it staying!!! no internet at all unless u stay up till 4am try calling some one at least 3 times before its connected our time is worth more than that.there is a tower im told by telstra with in 300 mtr of my house in carnes hill it was hit by lightning last year but instead of fixing it there building a new one 2 suberbs away no help for us here in hoxton park any way keep calling guys try complaining to (not sure how to spell it) onbudsmen as well