26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16122 Someone from SA thinks vodafone is Broadband Data problem at 3 Mar 2011 05:54:01 PM
A few days ago, I started to have problems accessing web sites on my computer (I use Vodafone broadband.). A web site would work for a while, then after maybe 30 min, I would get an error "DNS failure". This happened at various times, on and off. Became very frustrating.

I went to a computer support person because I thought my computer had a problem. After 3 minutes of looking, he said Vodafone internet was not resolving the DNS of web sites properly. He reset me to google's DNS server instead of Vodafone's.

All working great now. I am still using Vodafone internet, just not their DNS server. I guess we'll check back in a week to see if they have the DNS working again.

Just thought I'd pass this on in case anyone else is having this problem with Vodafone internet.