26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16148 Someone from QLD thinks vodafone is Incredibly. at 5 Mar 2011 10:34:24 AM
I moved to Brisbane from Perth about a month ago. I used vividwireless while in Perth, but they don't yet have coverage in Brisbane. So, I had to buy a new prepaid internet service. I went with Vodafone. I've had it for 3 weeks, and I already hate the thing.

It drops out constantly, it never gives me a speed greater than 3kbps, and most of the time I'm forced to restart my computer before it will find the network again. I contacted Vodafone, they said all these problems were caused because I was outside the coverage zone. Lies. I'm actually close to the middle of the Brisbane coverage area, I checked it before I bought the darn thing.

Here's hoping they fix it, or at least give in to my demands to refund me. I'm honestly surprised that Vodafone are still in business, given the horrible service they offer.