Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16161 Someone from VIC thinks vodafone is Low signal - drop outs at 6 Mar 2011 03:12:15 PM
We live at Ocean Grove on the bellarine peninsula near Geelong Victoria
Our Vodafone signal is always low and we experience constant drop outs at home and on the local roads for our mobile phone service. I had a Vodafone modem for my laptop and the service was so unpredictable I cancelled the service at the end of the contract. Amazingly i still get monthly accounts for this service - even though its then credited off - seems they cant delete the account from their system???
I lost emails to my Blackberry storm in Jan 2011 and still havent been able to get them back on the mobile - with or without the help of vodafone customer support. My phone contract is due to expire soon and i cant wait to get away from Vodafone and this mongrel Blackberry phone
Warren Gibbs Account 213545543 - but not for much longer
Our Vodafone signal is always low and we experience constant drop outs at home and on the local roads for our mobile phone service. I had a Vodafone modem for my laptop and the service was so unpredictable I cancelled the service at the end of the contract. Amazingly i still get monthly accounts for this service - even though its then credited off - seems they cant delete the account from their system???
I lost emails to my Blackberry storm in Jan 2011 and still havent been able to get them back on the mobile - with or without the help of vodafone customer support. My phone contract is due to expire soon and i cant wait to get away from Vodafone and this mongrel Blackberry phone
Warren Gibbs Account 213545543 - but not for much longer