Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16198 Someone from NSW thinks vodafone is Everything at 8 Mar 2011 01:52:41 PM
1. Had issues transfering my number to vodaphone when I joined on 9th Feb
2. It then wasn't linked to the plan I had taken out
3. After 8hrs with no phone, it started to work, by no internet
So, called up again and after a day it started to work
4. Everything seemed to work - despite being very slow.
5. Today I got a text saying my bill was $121!!!!!! Which is suprising considering my phone as been actually working for all of 4 days.
6. I was told by customer centre they couldn't do anything until my bill was generated in 4-5 days - I'm expecting a call back on the 11th...........
7. On top of this I raised a complaint back 18/2 but still not heard a response........... Going round in circles - wish I'd stayed on my old phone.
2. It then wasn't linked to the plan I had taken out
3. After 8hrs with no phone, it started to work, by no internet
So, called up again and after a day it started to work
4. Everything seemed to work - despite being very slow.
5. Today I got a text saying my bill was $121!!!!!! Which is suprising considering my phone as been actually working for all of 4 days.
6. I was told by customer centre they couldn't do anything until my bill was generated in 4-5 days - I'm expecting a call back on the 11th...........
7. On top of this I raised a complaint back 18/2 but still not heard a response........... Going round in circles - wish I'd stayed on my old phone.