Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16227 Someone from SA thinks vodafone is EPIC FAIL at 9 Mar 2011 07:27:38 PM
Dropped calls. Shocking coverage in Kilburn, Prospect, Blackwood, Bedford Park, Marion, Woodcroft, Hackham, and the Barossa... just to name a few. Voicemails and SMS not received for hours (absolutely useless when work calls me and asks me if I can come in when I've not been rostered on, for instance). Cannot make calls or receive calls for large blocks of time... thank god I've not YET been in an emergency situation... or had family trying to contact me urgently! Trying to use the internet on my iPhone 3GS is painful whenever I leave the house, even gave up trying to use the internet on my phone in MELBOURNE recently. Also, my phone is usually rendered useless when in a shopping centre (no service whatsoever). SMS that refuse to send, or take numerous attempts to send. SMS sent that are not actually received are extremely frustrating, not to mention trying on friendships and relationships!
I've been a Vodafone customer for 9 years (at least), unfortunately, the majority of my problems started a few months into signing a contract for the iPhone in April last year. Never really had much of a problem previously as a prepaid customer. I'm paying $79 a month on my contract, is it too much to ask that I can AT LEAST make and receive phone calls ALL THE TIME? I had my landline disconnected when I took out this contract with Vodafone, having never had any problems with my service previously, and trusting that I would be able to make and receive calls all the time.
I've been a Vodafone customer for 9 years (at least), unfortunately, the majority of my problems started a few months into signing a contract for the iPhone in April last year. Never really had much of a problem previously as a prepaid customer. I'm paying $79 a month on my contract, is it too much to ask that I can AT LEAST make and receive phone calls ALL THE TIME? I had my landline disconnected when I took out this contract with Vodafone, having never had any problems with my service previously, and trusting that I would be able to make and receive calls all the time.