26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16231 Someone from QLD thinks vodafone is fail! at 9 Mar 2011 07:56:28 PM
as i said, i would rather s**t in my hands a clap than be with vodafone, sure the "40 bucks a month infant cap" sound pretty awesome! which it would be, if i have f-ing reception to use it!, i can't be on a phone call for more than 60 seconds at most! without it cutting out, my internet service is the biggest fail, take 10 mins to load GOOGLE! my phone is constantly lagging, constantly downloading something, that i haven't DOWNLOADED, my battery cant even last a day! and wen i call Vodafone i get a f-ing Indian that i cant understand and doesn't understand me! then wen i go into a store to complain face to face i get "well then maybe you shouldn't have gone on the plan/ phone" oh reli Vodafone RELI!, pretty sure you were quick enough to f-ing sell it to me!, screw you! i want out of my plan! and dont wanna pay you a god damn mother f-ing CENT!