Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16303 Someone from QLD thinks vodafone is 100 million percent at 15 Mar 2011 09:03:42 AM
Somehow (gee I wonder how after it's come out that Vodafone do not store sensitive client information to an adequate standard) the credit card which was linked to my Vodafail plan was accessed by a third party. This third party proceeded to unlock 3 vodafail handsets (why anyone would want to be on this network is beyond me), since alerting vodafail they have made no attempt to rectify this matter, regardless of the phone calls and investigations into the deduction which we have launched. Today I discovered that my phone has been bared, as I have not paid my previous bill. The reason this bill went unpaid was due to the fact that the credit card previously linked to the account was destroyed after the fraud by vodafail (or as we suspect a vodafail employee), further more I viewed payment of any bill as affirming a contract which under contract law I should have cause to repudiate. How on earth can they be allowed to operate in such a manner?!
Your question: How on earth can they be allowed to operate in such a manner?! Needs to be answered by the government.