Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1633 Someone from VIC thinks vodafone is 100% at 27 Dec 2010 07:53:21 AM
I live in an area of Frankston where network coverage is notoriously bad. However while I was with Vodafone there were ocassions where I could never get any coverage. I was also convinced to to take out Wi-fi broadband coverage with them. The same issues again; I would would be using the internet and it would cut out frequently. Fortunately I also have a pay as you go service with Telstra and I now use them as my only internet provider.
I have now also switched to Telstra for my mobile; the mobile coverage has improved slightly (Bring on the NBN!). However Vodafone convinced me to open up a 24 month plan for the internet. I have not used their service in months yet I am still forced to pay $40 a month for a reduntant service. I feel cheated, powerless and angry that I am being ripped off. However as a result of what I have seen on this website I will contact them with a view to getting out of the contract.
What a fantastic website, keep up the good work!
I have now also switched to Telstra for my mobile; the mobile coverage has improved slightly (Bring on the NBN!). However Vodafone convinced me to open up a 24 month plan for the internet. I have not used their service in months yet I am still forced to pay $40 a month for a reduntant service. I feel cheated, powerless and angry that I am being ripped off. However as a result of what I have seen on this website I will contact them with a view to getting out of the contract.
What a fantastic website, keep up the good work!