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Since its inception Vodafail.com has made a significant
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Adam Brimo
Share Your Pain
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16333 Someone from NSW thinks vodafone is Vodafone fail to do anything right.. at 16 Mar 2011 11:45:09 PM
I cancelled my contract a montb ago all fees waved except februarys bill. I recieve two texts and an email stating $1117.16 is to be paid on the first of April. I had agreed to send the handset back and pay the bill to wave all fee's...
Calling customer care the man on the phpne (on my fourth try of being hung ip on) tells me that their cal director sent me to the wrong place so I am placed on hold for another 30 mimutes. FINALLY, get through to someone and explain my situation.. Apparently they have to request to see if the handset I sent back actually reached vodafone! WHAT THE FUCK??? SHOULDN'T OF THIS BEEN DONE IMMEDIATELY ON ARRIVAL TO AVOID THESE TYPES OF SITUATIONS FAR OUT VODAFONE YOU HAVE 5 DAYS TO CALL ME BACK LIKE PROMISED OR I AM RINGING THE TIO! I AM NOT PAYING $1117 TO YOUR SHITTY TELECO COMPANY WHEN YOU ROBBED ME $79 A MONTH FOR A YEAR!
Calling customer care the man on the phpne (on my fourth try of being hung ip on) tells me that their cal director sent me to the wrong place so I am placed on hold for another 30 mimutes. FINALLY, get through to someone and explain my situation.. Apparently they have to request to see if the handset I sent back actually reached vodafone! WHAT THE FUCK??? SHOULDN'T OF THIS BEEN DONE IMMEDIATELY ON ARRIVAL TO AVOID THESE TYPES OF SITUATIONS FAR OUT VODAFONE YOU HAVE 5 DAYS TO CALL ME BACK LIKE PROMISED OR I AM RINGING THE TIO! I AM NOT PAYING $1117 TO YOUR SHITTY TELECO COMPANY WHEN YOU ROBBED ME $79 A MONTH FOR A YEAR!
Do you still have the tracking label? if so check with Aus Post to ensure it arrived.
But agree, the TIO may be your only solution.
Vodafail.com Moderation Team