Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16340 Someone from NSW thinks vodafone is Epic at 17 Mar 2011 10:01:54 AM
About to call vodafone again due to the usual ridiculous number of standard call drop-outs that I have. I have already submitted a request for what vodafone define as a "technical investigation" so that they may understand why my service is so bad. At the end of this process, it is hoped that I can break my contract due to the service I signed up for not being provided. I have tried everything from switching data off, changing to GSM, changing SIMs, changing phones (the current count is five phones across three different manufacturers) - all to no avail. My wife is also with vodafone and has the same challenges. What's worse, I can see multiple towers around us (Lane Cove). An average work call for me will drop out at least four times. My call logs reflect this. Data is also particularly sub-optimal. Bills are average too. Grrrr... A.S.
22 Mar 2011 07:39:59 PM: There must be something wrong as we are also in lane cove and have no problems