Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16355 Someone from QLD thinks vodafone is at 19 Mar 2011 07:51:40 PM
on hold for nearly an hour trying to port my number to vodafone
Good luck to you my friend for now and the future!
Vodafail.com Moderation Team
Thought this website was set up to bring people's pain to light and get Vodafone to change and improve service.
However your comment shows your true intent and just how juvenile you are.
P.S am not a voda employee but can not stand people who contradict what they stand for
I am intrigued by your comments.
What, in your opinion, is my true intent and why am I being juvenile and finally how do I contradict what I stand for?
Vodafail.com Moderation Team
Your setting up of this website was to do 2 things, and I paraphrase of course.
1) highlight network problems that voda has run into
2) highlight poor customer service and no response
3) give others an opportunity to vent
All of this was fine and good actually. However, you said you were doing it with a mind to get voda to listen and the opportunity to improve.
Yet, your comments above in particular make the assumption that the future of voda is shocking and you congratulate others for leaving the company.
All of this implies you actuall would like to see VHA go down.
Quite contradictory to what you set out to do??
Wow....all of these assumptions (yours), implications (yours again) and following the assumptions, fabrication of adjectives (yours once more) I had never used in the reply to the OP.
I am no longer intrigued by your comments as the comments speak for themselves.
Have a great day.
Vodafail.com Moderation Team