Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16389 Someone from QLD thinks vodafone is very at 23 Mar 2011 07:21:48 AM
I live inb Samford Village north west of Brisbane. There is only one transmitter here and it has been down now for 24 hours. I rang them to report it yesterday morning and to see whats happening last night, they said it would be up at 7 this morning, well guess what, it isn't!! Now I work from here, so today I'm faced with having to get in the car and drive over the hill to Ferny Grove to get reception. Don't know if you are aware but it is going to be 30+ degrees ie really hot, so do I have to swelter in the park in the car to carry out business?
NOT FREAKING HAPPY!!!
NOT FREAKING HAPPY!!!
23 Mar 2011 10:58:15 PM: They told me on the phone 23 March it was due to upgrading and we would have no reception for up o 3 months. I checked the website and it says it is an unforeseen issue NOT an upgrade. I have been offered 3 months at %50 discount. 3 mobile is also affected.