Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16411 Someone from NSW thinks vodafone is Taking the piss at 24 Mar 2011 11:33:11 AM
Vodafone changed the cap plans in July last year and they are available to all customers - if you know about it, and if you know they are available to all customers.
Was told that it would be too hard to tell customers...
Since I am two days past my billing date, my change can of course only be made in a month...
Just complained and spoke to an ultra rude staff person (who i could barely understand). I was told that my complaint would be put in my account notes...wicked.
I was going to complain about the fact that i don't get internet, and often don't get mobile coverage in Bondi, but there is no point. Vodafone just sucks, plain and simple...every little aspect of vodafone can derilict my balls.
Never again.
Was told that it would be too hard to tell customers...
Since I am two days past my billing date, my change can of course only be made in a month...
Just complained and spoke to an ultra rude staff person (who i could barely understand). I was told that my complaint would be put in my account notes...wicked.
I was going to complain about the fact that i don't get internet, and often don't get mobile coverage in Bondi, but there is no point. Vodafone just sucks, plain and simple...every little aspect of vodafone can derilict my balls.
Never again.