Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16419 Someone from NT thinks vodafone is at 26 Mar 2011 08:44:02 AM
2x iphones 3gs zero reception in own home. Limited reception Darwin and Zero reception surrounding areas. Delays in receiving SMS up to 4 hours in some cases. Contract due to end in 4mths. Told to wait till end March upgrading system. Nothing has changed. What can you offer to convince us to stay
Then to make matters worse we tried to talk to customer service and waited over an hour and still didnt speak to anyone.
Then to make matters worse we tried to talk to customer service and waited over an hour and still didnt speak to anyone.
14 May 2011 11:55:24 PM: many of the older houses in Darwin have little or no reception in them with most phone companies this is due to the concrete bunker design of many of the houses built in the years after cyclone tracy. and believe it or not i just got back to Darwin from Brisbane i live in Tiwi and there is better reception in darwin on a whole than brisbane or the sunshie coast.... at least in darwin city i have 3 bars of 3G in Brisbane i was lucky to have 1. and dont even get me started on when i went up the sunshie cost... no signal at all anywhere.