Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16451 Someone from VIC thinks vodafone is Extreme fail in Macleod, VIC and also on the train to Melbourne City at 28 Mar 2011 11:01:38 PM
Unbelievably poor reception in Macleod, VIC, even though the web-site mentions perfectly fine reception (http://www.vodafone.com.au/tools/checker/index.htm) around the region.
I'm personally lucky if I get one or two bars of reception from the front bedroom, whilst my wife is able to get one or two bars of reception from the kitchen.
Apparently, coverage is also meant to be good all of the way into the city of Melbourne, but reception drops out completely whilst on the train at areas of Eaglemont, Ivanhoe and Jolimont (in particular).
Obviously, a severe breach of contract and will be looking into ways to cease this contract and transfer to a reliable service network. Very disappointing.....
Highest regards,
Steve.
I'm personally lucky if I get one or two bars of reception from the front bedroom, whilst my wife is able to get one or two bars of reception from the kitchen.
Apparently, coverage is also meant to be good all of the way into the city of Melbourne, but reception drops out completely whilst on the train at areas of Eaglemont, Ivanhoe and Jolimont (in particular).
Obviously, a severe breach of contract and will be looking into ways to cease this contract and transfer to a reliable service network. Very disappointing.....
Highest regards,
Steve.