Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16462 Someone from WA thinks vodafone is Am I alone at 29 Mar 2011 06:52:17 PM
Hey just checking I am not alone
Who has phoned Vodafone about no network connection only to be told that it must be your handset that is the problem and not Vodafone?
Do you find Vodafone operators are slow and difficult?
Have you heard the line that Vodafone is "upgrading the network"?
Do you find that customer service looks to customer faults and not Vodafone faults?
Do you find that compliants logged online are responded to an email with "solved" when nothing is solved at all.
Who has phoned Vodafone about no network connection only to be told that it must be your handset that is the problem and not Vodafone?
Do you find Vodafone operators are slow and difficult?
Have you heard the line that Vodafone is "upgrading the network"?
Do you find that customer service looks to customer faults and not Vodafone faults?
Do you find that compliants logged online are responded to an email with "solved" when nothing is solved at all.
30 Mar 2011 07:06:28 PM: im the same, no network connection.