Vodafail.com - Looks like Vodafail to me.

26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local

Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Vodafail Submits Report to ACCAN, ACCC and ACMA

I apologise for this ad but since Vodafone is still struggling and you're still visiting this site, I need to pay for hosting somehow.

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16488 Someone from QLD thinks vodafone is a waste of money at 31 Mar 2011 10:10:43 PM

All I can say is you get what you pay for.

1 Apr 2011 09:30:07 AM: to be honest, I paid an absolute mint for my internet connection ($150 for 12 gigs - I go through it too.. 12 gigs would last me 3-4 weeks).. For that kind of money I expected it to be reliable. It really wasn't that cheap. And just cause something's cheap doesn't mean they can advertising it as something that works. If they wanted to sell us a 2nd rate service they should have said clearly on the packaging: "this product may not actually work (at all)". That way we'd know BEFORE we purchased it. Further, when we enquired on their "customer (dis)service" lines, they should have just told us that things weren't working their end. Not lied to us as they did throughout September, November and December expecting us to pay for something that wasn't there.

I don't mind paying more for something that works. But no matter what I pay, I expect to get what they tell me I'm getting. No lies. That's really dishonest and I will never trust Vodafone again. I'll also keep an eye out for wherever Nigel Dews works next - because I won't trust that company either!!

What can I say, once burnt, twice shy!