Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16563 Someone from VIC thinks vodafone is bad at 1 Apr 2011 11:22:01 AM
Why is reception so bad along major railway lines? Traveling from Lilydale to Melbourne CBD there's 3G coverage at Lilydale itself, then it cuts in and out for the next 15 minutes, making it useless. Then coverage becomes OK but 3G is still lost at Nunawading (approaching road underpass), Box Hill (arriving in enclosed station) and Hawthorn.
I did find this handy however when I was using a Vodafone GSM/2G phone, every single time it passed Surrey Hills it would lose all coverage, if I ever had anybody annoying on the phone I knew it would lose signal there!!
I did find this handy however when I was using a Vodafone GSM/2G phone, every single time it passed Surrey Hills it would lose all coverage, if I ever had anybody annoying on the phone I knew it would lose signal there!!
21 Apr 2011 07:11:17 PM: Every time i arrive are Flinders street station I lose reception and have to reset my phone to get it back. Its the middle of Melbourne's CBD how can i not have access to the mobile network!?!