Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16594 Someone from VIC thinks vodafone is 7.5 out of 10 at 1 Apr 2011 03:16:05 PM
I wanted to opt out of a no-contract sim and was given a fantastic deal on an iphone-4 with free calls and sms etc.
The reception is appalling! Constant drop outs. No signal/network.
Cant have a decent conversation on skype! I am within 34km from the cbd! This is shameful for a multinational telco.
Now Im stuck with a 12 month contract and I have an iphone to play with but not make phone calls!
The reception is appalling! Constant drop outs. No signal/network.
Cant have a decent conversation on skype! I am within 34km from the cbd! This is shameful for a multinational telco.
Now Im stuck with a 12 month contract and I have an iphone to play with but not make phone calls!
i got the above paragraph from someone in the "share your gain" tab this may work for you. Because they are technically breaking your contract. if you cant get anywhere with them go to the TIO and complain thats what i did and im not out of my contract and with telstra (who have GREAT reception)