Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16602 Someone from ACT thinks vodafone is Horrendous at 1 Apr 2011 04:20:25 PM
At work in the middle of our national capital city and I have one bar of 2G reception. Where I am staying in Canberra, I am lucky to have any reception...all of 12kms from the centre of Canberra.
Back at home in Melbourne our (wife and son) other 2 Vodafone handsets have awful reception...10kms out of the city and the calls drop out regularly (all within direct line of sight of a massive tower).
It is rare for a call to not drop out...I haven't mentioned 3G data/internet access - what's the point? It has been so long since I can recall it being useful that I had almost forgotten how useful it can be. 3 x Iphone handsets (3G, 3GS and 4) all rendered useless, courtesy of Vodafone's 2nd rate underwhelming network.
Received the message from the Vodafone Australia CEO...very polite, very positive - talk is cheap and what you are delivering is not acceptable.
I will be cancelling the Vodafone contract for our 3 services...this problem has been going on for at least 12 months and there is no end in sight
Back at home in Melbourne our (wife and son) other 2 Vodafone handsets have awful reception...10kms out of the city and the calls drop out regularly (all within direct line of sight of a massive tower).
It is rare for a call to not drop out...I haven't mentioned 3G data/internet access - what's the point? It has been so long since I can recall it being useful that I had almost forgotten how useful it can be. 3 x Iphone handsets (3G, 3GS and 4) all rendered useless, courtesy of Vodafone's 2nd rate underwhelming network.
Received the message from the Vodafone Australia CEO...very polite, very positive - talk is cheap and what you are delivering is not acceptable.
I will be cancelling the Vodafone contract for our 3 services...this problem has been going on for at least 12 months and there is no end in sight