Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16667 Someone from VIC thinks vodafone is very fail at 5 Apr 2011 11:41:54 AM
Signed up 3 weeks ago (wish i knew about all this beforehand) because of the awesome unlimited plans vodafone has....since then only 1-2 bars of reception if any. cant use the net successfully unless at home on my wifi. My grandfather was dying in his nursing home this last week and i couldnt ring anyone to let them know, had to ask for other peoples phones.....
so....rang vodafone.....they were polite, spoke well and helpful so far.....ive been given 50% off my bill for the next 3 months and have been told to ring back in a week or so if no improvement (apparently the tech team are working on it) and i can arrange to be released from my contract....
so we will see i guess..
so....rang vodafone.....they were polite, spoke well and helpful so far.....ive been given 50% off my bill for the next 3 months and have been told to ring back in a week or so if no improvement (apparently the tech team are working on it) and i can arrange to be released from my contract....
so we will see i guess..