26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16681 Someone from QLD thinks vodafone is at 5 Apr 2011 07:36:11 PM
No longer in a mess .....I returned to Telstra! Savvy mobile phone deals were praised on a 6.30pm TV show as being the cheapest and better deal, and that they use the Vodafone network. The website stated that my postcode (10km 'as the crow flies' from the Gold Coast) was suitable for this service. Unfortunately, the mobile phone had no reception inside my home, and only sometimes had reception outside the home. The staff also 'ported' the same phone number. Several phone calls to Vodafone and 2 weeks later, it still hadn't been ported, even though I was told over the phone that it had been.
5 Apr 2011 08:38:24 PM: You think that's bad, spent a week trying to port my number to vodadead from 3, a week later they ported my 3 number over the top of my business number and disconnect my business number. At the moment no business number and vodahope trying to get my number back from quarantine by start of trade tomorrow. This is one of the worst cases of balls up vodaaussie have ever seen coming from vodamumbai. Stay tuned