Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16692 Someone from VIC thinks vodafone is GRRRR at 6 Apr 2011 11:04:30 AM
Since Friday I have had issues with mobile broadband, I am still connected however the service keeps dropping out. Web pages won't load, Skype dies constantly, MSN just logs out then it comes back and goes constantly. I'm currently on my 4th call to them. I have tested the modem on 2 computers, have replaced the modem and the sim but nothing works. I have also tried it the next suburb over and same issues though not quite as bad. Doing my head in as I can't work. I'm based inner city Melbourne, anyone else having the same issues. I have never had this issue before my service has always been good.
11 Apr 2011 03:52:07 PM: I am having exactly the same issue.....have been using vodafone mobile braodband no problem for last two years then as of last Monday everything keeps dropping out. I work in Hawthorn and it is seriously disrupting my business. Upon speaking to the Customer Support people they said they will repsond to my issue in 48-72 hours......an absolute joke!!!!