26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16701 Someone from QLD thinks vodafone is in denial at 6 Apr 2011 10:56:52 PM
From Friday 1st April till now I have had the slowest connection speed ever, pages will not load as the connection will time out. After re connecting every 2 minutes (if I'm lucky) I may get 10 mins of full speed before connection drops out again.If this is one long April fools joke then I've had enough as I have contacted vodafone everyday regarding these this matter and I'm told connection in my area REDCLIFFE, QLD 4020 is fine and no problems reported!!! Funny that when I have reported a problem with network speed for the past 5 days......
Just wish TELSTRA would have better data plans and I would jump ship ASAP.
6 Apr 2011 11:32:48 PM: Not according to users!

Reception Details for Scarborough (4020 postcode):

Voice / SMS 32% Mobile Internet 20% Broadband 15% Dropped Calls 75

Coverage and reception information has been reported by 17 user in this area.

Vodafail.com Moderation Team
9 Apr 2011 09:33:09 AM: You only just have to view my speed test results to see the issue. As for your "Not according to users comment" thats a laugh as one person can submit as many votes as they like, including myself.
Speed test results form the 7th April - 9th April

9 Apr 2011 10:45:31 AM: I live in Redcliffe and have been having much the same problems, It was working fine for the past 8mths but now I keep getting drop outs. I have called but was told my area had no problems!!!! WTF
9 Apr 2011 04:37:04 PM: @9 Apr 2011 10:33:09 AM - They can submit as many times as they like however the results are sanitised and only the most recent response from each user are considered for those statistics.

Vodafail.com Moderation Team
22 Jul 2011 08:32:03 PM: I can literally see the vodafone transmission tower from my house, dropouts 24/7