Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1671 Someone from NSW thinks vodafone is Drop outs, no coverage at 27 Dec 2010 08:13:54 AM
I have a vodafone personal phone and a telstra work phone. The vodafone mobile constantly drops out on calls on my way to and from work, particularly around Sydenham and Wolli Creek in Sydney. Often the phone will say that the cellular data network could not be activated, even though the phone has full 3G reception. Luckily my plan is nearly up and I will not be renewing with them.
Outside of the capital cities, Vodafone's coverage is woeful at best. My telstra Next G phone works just about everywhere. The calls are much clearer, the data speeds much better and there are very few drop outs etc.
Outside of the capital cities, Vodafone's coverage is woeful at best. My telstra Next G phone works just about everywhere. The calls are much clearer, the data speeds much better and there are very few drop outs etc.