Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16715 Someone from VIC thinks vodafone is 100% fail at 7 Apr 2011 09:13:05 PM
on a contract til the end of this year and i will be going to telstra. i lose service just siiting in my lounge rrom, call drop outs, call fauilures wont dial the number. my wife would ring my phone it would go straight to voiuce mail no call or notification she now sends a TEXT if this happens cant wait to go to telstra, all this seems to have happened or gotten worse since vodafone took over the 3 network. just hopeless if you ask me. Come late november bye bye vodafail.....ggggrrrrr
7 Apr 2011 09:46:25 PM: You don't need to wait til then. Call up and complain, saying that if the problem isn't fixed (which it won't be), you'll complain to the TIO unless you are released from your contract without any charges. Worked with me last week; they also gave me the next 6 months free (out of the 4 i have left-i essentially have 2 months extra, free).