Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16753 Someone from NSW thinks vodafone is History at 11 Apr 2011 04:31:14 PM
Following a complaint to the TIO, Vodafone end dated my contract 7 months early.
I ported my number to another provider on Saturday which took approximately 3 minutes. A call to Vodafone on Sunday to ensure my service had been cancelled confirmed that the act of porting my number closed my account. This was the quickest phone call I have ever experience with Vodafone and only took a couple of minutes.
Job done!
I feel so sorry for the people I see when I pass Vodafone stores, don't they read the press? They have no idea how much grief they are signing themselves up for.
I ported my number to another provider on Saturday which took approximately 3 minutes. A call to Vodafone on Sunday to ensure my service had been cancelled confirmed that the act of porting my number closed my account. This was the quickest phone call I have ever experience with Vodafone and only took a couple of minutes.
Job done!
I feel so sorry for the people I see when I pass Vodafone stores, don't they read the press? They have no idea how much grief they are signing themselves up for.
As a Vodafone customer of more than 10 years standing I am saddened by the degredation in service and service standards. Sadly Vodafone just don't appear to get it!