Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16758 Someone from NSW thinks vodafone is Network Ungrades at 11 Apr 2011 09:59:46 PM
With all the talking Vodafone is doing about how they are fixing their network they have forgotten about one group of customers, the rural and country customers. Vodafone says they are either building or upgrading 2500 sites but NOT one of these new sites (as posted on their website) are going in country or rural areas. Everyone of them are for city areas. What makes things worse is when you question Vodafone about this they ask, Which country" are you asking about. Which country, bloody hell Vodafone, AUSTRALIA, that's what country. FFS if this is all you get from them then there is no way they are going to fix and improve their network in the country areas. Vodafone don't give a shit about you if you don't live in the cities. Well I think it's time that customers of Vodafone that live in rural and country areas give Vodafone the flick. When I talk about country areas I'm talking about the main highways contacting Melbourne to Mildura and many more around the country where Vodafone don't seem to care about. I've been with Vodafone since 2003 and this is how they thank you from sticking with them through other network issues over the years.
11 Apr 2011 10:31:01 PM: All Vodafone customers should give Vodafone the flick. Regional, rural, metropolitan services - all are rubbish. I don't even think they know what day it is.