Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16794 Someone from NSW thinks vodafone is EPIC FAIL at 14 Apr 2011 10:43:40 PM
I've been with Vodafone for about 3 months now and its only taken me that long to have had enough of their ridiculous crap they call service.
My phone calls continuously drop out, I've had to call people back about 3 times to actually be able to finish the conversation we were having. Not to mention the thousands of times when it doesn't even ring, and just says 'call failed.' I've had bad reception before, but Vodafone takes the cake by a loooong shot.
The last few days i've had people tell me they've called me multiple times and left messages on my voicemail. I have not received any missed calls and no voicemails. So either, all these people are lying to me, or Vodafone has something to answer to.
This is ridiculous, when we pay for a phone service, we should get a phone service. If I knew this would be a feature of their 'infinite cap' I would never have signed up for it. I'd rather pay for service I actually GET.
So angry!
My phone calls continuously drop out, I've had to call people back about 3 times to actually be able to finish the conversation we were having. Not to mention the thousands of times when it doesn't even ring, and just says 'call failed.' I've had bad reception before, but Vodafone takes the cake by a loooong shot.
The last few days i've had people tell me they've called me multiple times and left messages on my voicemail. I have not received any missed calls and no voicemails. So either, all these people are lying to me, or Vodafone has something to answer to.
This is ridiculous, when we pay for a phone service, we should get a phone service. If I knew this would be a feature of their 'infinite cap' I would never have signed up for it. I'd rather pay for service I actually GET.
So angry!
26 Apr 2011 10:39:49 PM: I found the exact same thing! I have had people say to me they have been calling me fortnightly for months and leaving voice mails and I told them I had no record about that at all it sounds like such a pathetic response but it was true! I am glad Im not the only one but wish that neither of us have this problem.