Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16810 Someone from WA thinks vodafone is no internet access at 15 Apr 2011 11:54:19 PM
i constantly have no internet service and even if i am lucky enough to obtain service it constantly drops out and especially at the moments you are doing something really important on the net. I have tried calling vodafone about this and the service i have recieved is disgusting!!! I am going to call them again and ensure I have no cancellation fees as I have paid my internet bills for the last few months even though i have not been using it because it is so shocking. i have transferred to Telstra in the mean time.
The TIO will ensure Vodafone do comply with your wishes in a more professional manner expected of a provider.
Contact details at the top of the page in the How To Complain tab.
Vodafail.com Moderation Team