Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16829 Someone from NSW thinks vodafone is Contractual disaster at 17 Apr 2011 11:37:11 PM
I signed up with vodafone because i in England (where i am from) they have a good reputation. The main reason i signed up with them was the free calls to 3 and voda, which was useful because my girlfriend and a few others are with them. 5 months later and many over charged bills, dropped out phonecalls, no or very very slow internet, 25 plus waits in the voda shop, long waits on hold followed by awful customer service and generally a great deal of stress, i have had enough.
There have been no benifits whatsoever to being with vodafone and with my latest bill being double what it should be from going over my cap on its last day by trying to talk to my bank about problem i had with bill payments which were not my fault has given me yet another reason to leave them.
Also charging us to listen to our voicemail because we dont have the signal to answer the original call? Its ridiculous!
I support vodafail 110% of the way.
Aaron
There have been no benifits whatsoever to being with vodafone and with my latest bill being double what it should be from going over my cap on its last day by trying to talk to my bank about problem i had with bill payments which were not my fault has given me yet another reason to leave them.
Also charging us to listen to our voicemail because we dont have the signal to answer the original call? Its ridiculous!
I support vodafail 110% of the way.
Aaron