Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16834 Someone from VIC thinks vodafone is Mount Eliza at 18 Apr 2011 01:56:47 PM
I just recently finished a 24 month contract with 3 mobile migrated my service to Vodafone, under another 24 month contact with HTC desire HD. Around my house with 3 mobile reception was more than acceptable, very rarely had dropouts and coverage levels fine throughout the house.
I was a bit concerned about vodaphones reception issues, but the sales rep performed a "coverage check" for me and ensured me that I would actually get better coverage with vodaphone.
I get no reception at all anywhere in the house using my htc desire hd, I can't even send or receive text messages. I have to drive about 1km to get even 1-2 bars of reception using my desire HD. Using my old nokia E71 I can get usually get enough reception out the front of my house to send/receive a text, but calls would drop out.
I was a bit concerned about vodaphones reception issues, but the sales rep performed a "coverage check" for me and ensured me that I would actually get better coverage with vodaphone.
I get no reception at all anywhere in the house using my htc desire hd, I can't even send or receive text messages. I have to drive about 1km to get even 1-2 bars of reception using my desire HD. Using my old nokia E71 I can get usually get enough reception out the front of my house to send/receive a text, but calls would drop out.