Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17068 Someone from QLD thinks vodafone is insurance at 24 Apr 2011 11:47:47 PM
i signed up to a plan with the n97 as my phone with insurance in the first month of the plan the phone went back to Vodafone 12 times by the second month the failed and died i sent it back to Vodafone for an insurance claim they then informed me that the reason for the phone failing was my fault i then told them that in the time that i signed for the plan they had the phone it was in their factory and i only had use of the phone for max a week still didnt get a phone and was stuck with a broken phone and paying of a 24 month plan
25 Apr 2011 12:43:06 PM: You are combining your frustration of a broken handset (that vodafone dont make) into other issues!