Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17070 Someone from NSW thinks vodafone is Very! at 25 Apr 2011 12:59:32 AM
Had a weak signal at home (Helensburgh, halfway down the hill) for over 12 months, but 3 weeks ago, patchy signal. 2 weeks ago, NO signal, and it's never come back. Nothing has change on our property, my phone works fine at the top of the Hill and at the bottom of the hill.
A close friend, in a similar locale has had the exact same experience. We have to drive or walk 100-200m to get a weak signal, or 500m to get a reasonable signal. The only place I can get a full signal is on the Railway Station, but is soon drops out as we head north towards Sutherland.
I work from home... so I am loosing calls and sms and therefore loosing business. Vodafone's response is to give me a discount and recommend that I divert my phone (oh, and yes we will charge you for the diversion, but it is discounted). A discount on a phone that has no signal is not really a discount.
Always had trouble with SMS turning up hours, days or even a few times weeks after they have been sent, right from the first day of the contract.
Whinge Whinge Whinge Whinge Whinge, I am sick of the sound of my own voice. Time to get out I think.
A close friend, in a similar locale has had the exact same experience. We have to drive or walk 100-200m to get a weak signal, or 500m to get a reasonable signal. The only place I can get a full signal is on the Railway Station, but is soon drops out as we head north towards Sutherland.
I work from home... so I am loosing calls and sms and therefore loosing business. Vodafone's response is to give me a discount and recommend that I divert my phone (oh, and yes we will charge you for the diversion, but it is discounted). A discount on a phone that has no signal is not really a discount.
Always had trouble with SMS turning up hours, days or even a few times weeks after they have been sent, right from the first day of the contract.
Whinge Whinge Whinge Whinge Whinge, I am sick of the sound of my own voice. Time to get out I think.