26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17100 Someone from QLD thinks vodafone is next to useless at 25 Apr 2011 01:37:15 PM
We have absolutely zero reception in our house which can be frustrating for friends, family and employers trying to call, the signal will still get through on standby but as soon as you start talking the call drops almost instantly, we tend to have to go outside to call someone.

BTW This music video parody about 3 and Vodafone's terrible coverage is brilliant, go check it out http://www.youtube.com/watch?v=306OsChFw0A
25 Apr 2011 05:48:27 PM: Change providers and experience the same things but in a different location
26 Apr 2011 05:24:17 PM: Not with Telstra or Optus you don't.
27 Apr 2011 06:52:40 AM: agreed. Housemate has an Optus service, 4-5 bars of coverage. Consistently. My iphone with 3, and mobile broadband with vodafraudster sometimes has 3 or 4 bars, sometimes 1, sometimes no coverage. It's so inconsistent, does 3 and vodafone use crap basestation equipment or what? Sometimes good coverage, sometimes non-existent, in the same location. Housemate's Optus signal is consistently 4 bars+ - my iPhone is unlocked, so I can swap SIM's - his Optus sim gives me 4 bars, vodafone and 3, hardly a bar or two.
We go to Robina Town Center, we both have full service on our mobile broadbands, we both fire up the same website (courier mail - to watch a video embedded in a news story - we both click play at the same time, Optus connected lappie takes 3-4 seconds and the video starts playing. My vodafraudsters connected lappie, 45 seconds later, video starts, 5 seconds later it stops, then 15 seconds later, a few more seconds of play. THIS IS FUCKIN PATHETIC .