Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17105 Someone from WA thinks vodafone is Service coverage at 25 Apr 2011 02:52:45 PM
I have recently joined Vodafone, due to their cheap plan. It's cheap due to their shitty ass network systems. I have lost coverage in West Perth. Seriously, who provider should lose coverage on a regular basis in West Perth.
My phone calls consistently drop out, i get download speeds of 14kbs -29kbs on a regular occasion, but i've also had up to 2000kbs. these inconsistency frustrate me. it is embarrassing to try and download something at these speeds in front of potential clients. When they whip out their blackberry's on their Telstra plan, no problem.
So i called their team who deals with complaints. I spoke with the person on the line and he their internal systems are down and someone would call me within 2 hours, 6 days ago. Still no phone call, possibly due to no network coverage in the city.
Signed
disgruntled customer
My phone calls consistently drop out, i get download speeds of 14kbs -29kbs on a regular occasion, but i've also had up to 2000kbs. these inconsistency frustrate me. it is embarrassing to try and download something at these speeds in front of potential clients. When they whip out their blackberry's on their Telstra plan, no problem.
So i called their team who deals with complaints. I spoke with the person on the line and he their internal systems are down and someone would call me within 2 hours, 6 days ago. Still no phone call, possibly due to no network coverage in the city.
Signed
disgruntled customer
25 Apr 2011 05:45:14 PM: Why not try again and get your facts sorted too. Perform a weekly test and advise time of the day that are good/bad.
26 Apr 2011 05:23:26 PM: @ 25 Apr 2011 05:45:14 PM: He has got his facts sorted. You are just too dense to see them.