Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17130 Someone from QLD thinks vodafone is Extremely fed up. at 25 Apr 2011 11:59:23 PM
Contracts SHOULD BE ILLEGAL, a phone company should have CONSEQUENCES for the way they run their businesses. My suggestion is to follow my lead, REFUSE to pay your bills, I've already been threatened with disconnection, and as soon as outbound calls are barred and internet access is suspended, then I'm switching to either Telstra or Optus. As far as the remaining 15 months of contract is concerned, FOLLOW MY LEAD - REFUSE TO PAY. Tell them to stick it where the sun don't shine. If enough of us collectively refuse to pay our Vodafone and 3 bills, then perhaps they will either shape up or ship out. Aussie consumers aren't the braindead zombie morons you people at Vodafone think they are. wait and see.
I had similar problems that everyone is reporting - I called Vodafone and let them know of my problems. We tried another handset, a replacement SIM and then they OFFERED to cancel my contract. So I did. Total time to bail and join another carrier: within 36 hours.
Goodluck!
Vodafail.com Moderation Team