Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17142 Someone from NSW thinks vodafone is Extreme at 26 Apr 2011 11:21:06 AM
My Vodaphone mobile keeps dropping out within the first 2minutes of a phone call no madder who I'm calling or what network the other person is on and my location doesn't seem to be the problem either as is just started happening 1week ago. Was on hold to VHA's customerservice for 65min but then gave up, but realized latter that I need the problem fixed urgently as it's now affecting my job, still on hold again with VHA customerservice and it being 60min! I'm changing networks ASAP, not happy Vodaphone!
26 Apr 2011 11:32:01 AM: I know what you mean, I'm now with another network provider and my calls constantly drop out when I call someone that's with Vodaphone, all I can say is considering today how important a mobile is to the average person it's well worth the few extra dollars per month for a reliable service provider